Who We Are
Contessasoft is a highly innovative software house, systems integrator and technology provider, that offers world-class IT solutions for everyday needs, be it in the workplace, home or training facility. We have tailor-made packages to suit your company’s needs. Contessasoft was established in 2015 to provide leading-edge intelligent technical solutions and consulting services to businesses, organisations, and governments to allow efficient and effective secure access and communication with various heterogeneous information resources and services, anytime and anywhere.
Mission:
At Contessasoft, our mission is to enhance our customer's businesses through ICT innovations. We are dedicated to providing world-class IT solutions that empower organizations, businesses, and governments to achieve efficiency and effectiveness in secure access and communication with heterogeneous information resources and services, anytime and anywhere. We believe in the transformative power of technology and are committed to delivering tailored packages that meet the unique needs of our clients.
Vision:
Our vision is to become the best ICT solutions provider within Zimbabwe and beyond. We aspire to be recognized as a leading force in the technology industry, setting the benchmark for innovation, quality, and customer satisfaction. By continuously pushing the boundaries of what is possible in the world of IT, we aim to not only meet but exceed the expectations of our clients and partners.
Goals
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Customer-Centric Excellence: We will consistently prioritize our customers’ needs and satisfaction. By 2025, we aim to achieve a customer satisfaction rating of 95% or higher through feedback and surveys.
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Innovative Solutions: We will foster a culture of innovation within our organization. By 2024, we aim to launch at least three cutting-edge IT solutions that address emerging technological challenges.
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Market Expansion: We will expand our presence beyond Zimbabwe and enter new international markets. By 2026, we plan to have established a strong foothold in at least two neighboring countries.
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Team Empowerment: We will invest in the growth and development of our employees. By 2023, we aim to have 80% of our staff participate in training programs aimed at enhancing their skills and expertise.
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Ethical Standards: We will uphold our core values of integrity and transparency in all our operations. By 2024, we aim to have a comprehensive code of ethics in place that guides every aspect of our business conduct.
